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Ebony Pyramid Entertainment
Guest Info Portal
This page is exclusively for CONFIRMED Guests for the 2009 Caribbean Cruisin'
Cruise & Booking Tools/Outlines
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E-Memo: Final Payment Notice & Extension (emailed June 30,2009)
E-Memo: Final Payment Date - TODAY! (emailed July 13, 2009)
E-Memo: Cruise Confirmation Memo 2009 (emailed August 13, 2009 - Contains Cruise Instructions)
E-Memo: Get VIP Status & Balcony Suite Upgrade Chance (emailed August 14, 2009)
E-Memo: New VIP Membership Plan (emailed August 19, 2009)
E-Memo: 2009 Cruise VIP Status ***CURRENT PLAN*** (emailed August 24, 2009)
E-Memo: 33 Day Countdown (EVENTS LISTING) (emailed September 4, 2009)
E-Memo: 30 Day Countdown (Guest Info Portal, $375 Buddy Pass & VIP) (emailed September 7, 2009)
E-Memo: 26 Day Countdown (Reminders - Guest Info Portal & VIP) (emailed September 11, 2009)
E-Memo: VIP & Entertainers 09 (emailed September 17, 2009)
E-Memo: Exclusive Announcement (2010 Cruise Location) (emailed September 17, 2009)
E-Memo: IMPORTANT REMINDERS - Travel, Hotel, VIP, etc (emailed September 24, 2009)
E-Memo: FINAL REMINDERS - Passports, Documents, Travel, etc (emailed September 28, 2009)
Miami Arrival Guidelines (instruction on what to do when you arrive to Miami)
Statement of Understanding (SOU)
Frequently Asked Questions (FAQ)
Cruise & Booking Tools/Outlines
Host Hotel Booking: Deauville Beach Resort (Code: EPE10th)
Send Flight/Travel Information to Travel@ebonypyramidonline.com (Guidelines)
Name Change (Replace a Guest with A New Guest)
Insurance: Cruise Vacation Protection Plan (Policy/Guidelines)
FunPass: Carnival Early Check-In
One subject EPE likes to avoid is weather. The weather can be our best friend or our worst enemy. In the event of extreme weather conditions, EPE will not address anything until Carnival Cruise Lines (CCL) advises EPE. In the event that CCL cancels the cruise, EPE is not liable for any expenses to the guest. CCL may provide vouchers or refunds to the guests, but please note that any amount provided by CCL will be minus the mark up done by EPE that paid for other expenses. No refunds will be provided for lodging expenses or EPE Pre-Cruise packages in Miami. This clause is covered in the Statement of Understanding (SOU). NOTE: EPE will not discuss this issue at any time with the guest, unless it has been determined by CCL to cancel. Please do not ask any questions on this matter, prior to. DON'T JINKS US. Thank you.
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